I am not sure exactly how to describe how I rubbed the stones together, but this is what I was told to by someone at WE.

New to the WE and am a very inexperienced sharpener. I hope this system is better than all the others I have tried and what little time I have spent on the WE, I can easily claim that it is.
New to the WE as of 2 days ago and I have officially dulled the edge on my Shirogorov Hati. I called WE and spoke with a gentleman named Kyle, who was very polite and helpful. He said that stones have to be broken in and that I need to give the knife about 40-75 strokes per side using the coarser stones until I get a burr. I could barely get a burr after about 80 strokes on one side at 100 grit. I am guessing that the stones need to be broken in more, but I even rubbed the stones together to increase the breaking in process. So, my knife is more dull now than ever. Seriously frustrating. What am I doing wrong?
Also, what do you do when you have A LOT of metal shavings and dust that settled into my Hati's pivot area? I rinsed it off and the action is extremely gritty now.