Welcome, Guest
Username: Password: Remember me
This is the optional forum header for the Suggestion Box.

TOPIC: Ordered Pro-Pack 1 and still waiting.

Re: Ordered Pro-Pack 1 and still waiting. 1 year 3 months ago #9788

  • wickededge
  • wickededge's Avatar
  • OFFLINE
  • Administrator
  • Posts: 1747
  • Thank you received: 596
  • Karma: 91
I've been watching this thread the whole time. We're jammed up with people out sick but hustling as fast as we can. I've been doing most of the arm mods myself just to fill in for sick folks. We should be back to a full crew tomorrow, plus we added one more person so hopefully shipping will really crank up in the next couple of days.
--Clay Allison
The administrator has disabled public write access.
The following user(s) said Thank You: nicholas6225, CharlesTurner, johpe

Re: Ordered Pro-Pack 1 and still waiting. 1 year 3 months ago #9798

  • jasonls63
  • jasonls63's Avatar
  • OFFLINE
  • Fresh Boarder
  • Posts: 9
  • Thank you received: 1
  • Karma: 0
Stephen I hope you fat fingered that date and meant 3/15. I too am anxiously waiting on my order.
The administrator has disabled public write access.

Re: Ordered Pro-Pack 1 and still waiting. 1 year 3 months ago #9804

jasonls63 wrote:
Stephen I hope you fat fingered that date and meant 3/15. I too am anxiously waiting on my order.

Boy I stepped in it this time. Yes, I did mean 3/14 (this Thursday - at least that is what the email stated). I didn't think my fingers were that fat but you don't need fat ones when you have a brain fart.

Thanks for the catch.
The administrator has disabled public write access.

Re: Ordered Pro-Pack 1 and still waiting. 1 year 3 months ago #9805

wickededge wrote:
I've been watching this thread the whole time. We're jammed up with people out sick but hustling as fast as we can. I've been doing most of the arm mods myself just to fill in for sick folks. We should be back to a full crew tomorrow, plus we added one more person so hopefully shipping will really crank up in the next couple of days.

Clay

Thanks for the response. I appreciate it.

One bit of, hopefully, constructive feedback is to not charge credit cards until the product ships. That way you minimize ruffled feathers from people like me who haven't ordered from you before. Please understand that a customer can get concerned when this combination of events happen.

Looking forward to getting the product.
The administrator has disabled public write access.

Re: Ordered Pro-Pack 1 and still waiting. 1 year 3 months ago #9814

  • wickededge
  • wickededge's Avatar
  • OFFLINE
  • Administrator
  • Posts: 1747
  • Thank you received: 596
  • Karma: 91
StephenLanza wrote:
wickededge wrote:
I've been watching this thread the whole time. We're jammed up with people out sick but hustling as fast as we can. I've been doing most of the arm mods myself just to fill in for sick folks. We should be back to a full crew tomorrow, plus we added one more person so hopefully shipping will really crank up in the next couple of days.

Clay

Thanks for the response. I appreciate it.

One bit of, hopefully, constructive feedback is to not charge credit cards until the product ships. That way you minimize ruffled feathers from people like me who haven't ordered from you before. Please understand that a customer can get concerned when this combination of events happen.

Looking forward to getting the product.

Thanks Stephen for your patience and suggestion. We're working to get our site programmed not to charge the card until the order ships, but still have some bugs. As soon as we can get it bug free, that will be the new model.
--Clay Allison
The administrator has disabled public write access.

Re: Ordered Pro-Pack 1 and still waiting. 1 year 3 months ago #9840

  • johpe
  • johpe's Avatar
  • OFFLINE
  • Senior Boarder
  • Posts: 75
  • Thank you received: 18
  • Karma: 4
Hi

Just to let everybody else in this thread know; I just got a shipping notice for my PP2.

So hopefully the rest of you will start receiving yours as well.
The administrator has disabled public write access.

Re: Ordered Pro-Pack 1 and still waiting. 1 year 3 months ago #9843

  • jasonls63
  • jasonls63's Avatar
  • OFFLINE
  • Fresh Boarder
  • Posts: 9
  • Thank you received: 1
  • Karma: 0
Good news on your shipping notice, johpe. When did you place your order? I placed my order 2 weeks ago.
The administrator has disabled public write access.

Re: Ordered Pro-Pack 1 and still waiting. 1 year 3 months ago #9844

  • johpe
  • johpe's Avatar
  • OFFLINE
  • Senior Boarder
  • Posts: 75
  • Thank you received: 18
  • Karma: 4
I placed the order on the 1st of February.

Hopefully you wont have to wait that long, since it seems they (WickedEdge) have had people out sick which has caused delays.
The administrator has disabled public write access.

Re: Ordered Pro-Pack 1 and still waiting. 1 year 3 months ago #9850

  • wickededge
  • wickededge's Avatar
  • OFFLINE
  • Administrator
  • Posts: 1747
  • Thank you received: 596
  • Karma: 91
We had a full crew in yesterday morning but had to send one person home sick. We're still small enough that with 3 people out, 50% of our crew is gone and it slows production and shipping way down. Some people stayed as late as 10:30 last night to get orders out. Everyone should be in today and we added another team member and are bringing an additional two on to get us through this backorder. Things should be moving much faster now!
--Clay Allison
The administrator has disabled public write access.
The following user(s) said Thank You: ThomasPrince, jasonls63

Re: Ordered Pro-Pack 1 and still waiting. 1 year 3 months ago #9882

  • MichaelBonomo
  • MichaelBonomo's Avatar
  • OFFLINE
  • Fresh Boarder
  • Posts: 18
  • Thank you received: 7
  • Karma: 4
At least some of you guys got an order placed. I tried 3 times to order a Pro Pack II upgrade and it keeps kicking me back saying choose another shipping method. I chose EVERY shipping method available and NONE of them worked.
The administrator has disabled public write access.
Time to create page: 0.141 seconds