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TOPIC: Giving a shout out to Oldawan Tools

Re:Giving a shout out to Oldawan Tools 5 months 2 weeks ago #15970

  • Davidghemail
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Bob is awesome!!! He lives and breaths customer service. He doesn't even have to try, it's just his nature.


Davidghemail
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The following user(s) said Thank You: wickededge, BobNash

Giving a shout out to Oldawan Tools 5 months 2 weeks ago #16027

  • Quoddy99
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I'm another very happy WE customer because of the service at both Oldawan and also Wicked Edge. When an ordered item did not become available when promised, Bob had it shipped to me via WE. When a minor defect in a small item was found, the same prompt action was forthcoming. Being as this was in my first two weeks in the Wicked Edge/Oldawan family, you can bet that future purchases will be from this, already trusted, source. Thanks.
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Giving a shout out to Oldawan Tools 5 months 2 weeks ago #16034

  • Ryan Nerfherder
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Well...bought my WES from Bob, then ordered the ceramics from him just before Christmas and I'll be a son-of-a-gun if he didn't contact me today regarding the 50/80 diamonds. Geez Bob you're a master of getting money out of me.

I have more things on my "wish" list but this time I'm going to keep it a secret because if I "confide" in Bob he ends up selling it to me. Funny how that works. Bob, it is pleasure to be one of your customers sir!

Ryan
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Giving a shout out to Oldawan Tools 5 months 2 weeks ago #16038

  • EamonMcGowan
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Ryan Nerfherder wrote:
Geez Bob you're a master of getting money out of me.

Yeah it almost funny, but I have found myself paying more money for a given product just to get the extra customer service from a company! I know in my own life as a career salesman the keys to success was hard work and provide customer service beyond the call of duty. Bob has them both!
The definition of insanity is to do the same thing over and over again and expect a different result?
An old Irish toast, May the wind always be at your back, may you always have work and may you be in heaven a half hour before the devil knows your dead. Cheers!
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Giving a shout out to Oldawan Tools 5 months 2 weeks ago #16041

  • Mikedoh
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For some time, have found it beneficial to purchase from those that stand behind their product and provide customer service. Bought my pp2 from Clay. Great response when I went thru proper channels.

I purchased an M-Edge case for my ipad a couple years ago. Not cheap. Initial case didn't wake up ipad upon opening. Was replaced within days of notifying. Have dropped the case several times, corner brackets held, but were chipped. Asked replacement cost, received new plastic frame in days. Gratis.

Gets my attention, as it does to those that don't back their product.
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Giving a shout out to Oldawan Tools 5 months 1 week ago #16155

  • BobNash
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Hey there and thanks everyone for the shouts :blush: and your business :woohoo: ! Leo emailed me a while ago and mentioned the thread and I'm just getting around to looking (suppose to be working on the household budget right now to make sure the ends are meeting but just can't bring myself to do it tonight - don't tell Emily :whistle:) This really means a lot to me - glad to be able to help so many folks out getting sharp and shiny edges!!!!
Some of the edges I've sharpened on the WE
www.oldawan.com
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505-570-2040 (mobile and office)
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