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TOPIC: Please help!

Please help! 10 months 2 weeks ago #14957

Ok so when I first got my ceramics in I noticed that one of them was very hard to move up and down the rod and the other one felt very bumpy along the blade. Now about a half a week later I noticed that now I can barley even move one of the ceramics on the rod and it's basically useless, so I can only really use one and switch it when I'm sharpening. I have tried all sorts of lube but it doesn't help it at all really. I looked down through the hole and I saw that it wasn't straight so I think that's the problem I'm having. Will the warranty replace they or will I have to buy a new set?
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Please help! 10 months 2 weeks ago #14958

  • Mikedoh
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Give them a call
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Please help! 10 months 2 weeks ago #14961

  • razoredgeknives
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Warranty will cover that... give Clay or Kyle a call, I am sure they will fix you right up.
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Please help! 10 months 1 week ago #15034

  • tcmeyer
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If your other blocks move up and down easily on the rods, it would mean that the hole in the new block isn't straight or is contaminated with something.

I found that one of my new rods (after upgrading to PP2) would occasionally seem sticky; some blocks would not traverse smoothly during their strokes. (Hey, come to think of it, the ceramic blocks were the worst!) I took the rod out and rolled it on a flat surface (my granite block used for polishing woodworking blades) and found that it was bent. As I rolled it, I could see daylight under the rod at certain positions. I marked the high point with a Sharpie and smacked it a few times with a 1-lb dead-blow hammer until it seemed to roll true on the granite surface. Problem fixed.

Yes, I could have asked for a warranty replacement, but I'm a hard-headed 5th generation German who refuses to accept that any problem exists that couldn't be fixed by putting me in charge.

I think that Voodoo guy must be German, too. Germans are kinda anal about mechanical things, and his are beautiful.
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Please help! 10 months 1 week ago #15035

  • GibCurry
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Simplyblades wrote:
Ok so when I first got my ceramics in I noticed that one of them was very hard to move up and down the rod and the other one felt very bumpy along the blade. Now about a half a week later I noticed that now I can barley even move one of the ceramics on the rod and it's basically useless, so I can only really use one and switch it when I'm sharpening. I have tried all sorts of lube but it doesn't help it at all really. I looked down through the hole and I saw that it wasn't straight so I think that's the problem I'm having. Will the warranty replace they or will I have to buy a new set?

I, too, had a sticky paddle. When I called Customer Service at www.oldawan.com/ I was given a choice.

I could either send it (the set of two) OR I could try running a rat tail file through it a few times first to see if that would help. If it didn't help; then send them back.

Less than 20 strokes of the file, a little lube and my paddle is fine and has never again shown signs of being sticky....
~~~~

For Now,

Gib

Φ

"Things work out best for those who make the best out of the way things work out."

"My goal is to be a good, practical knife sharpener. My dream is to polish molecules."
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